£30k fine for landlords who do not provide a valid EICR for their rental properties

davezawadi (David Stone):

The contract you make Z is not the standard one. This is fine, but the problem we have is the poor quality of much and many of the inspections. I don't understand why my ideal of improving EICRs, in general, is seen as a personal criticism. It is not and not intended that way, and you providing excellent customer service is obviously a good thing for you and the customer. The problem is those that do not. It is a matter of competence, integrity, and honesty. Unfortunately, these are not very common amongst the population including some electricians. Try comparing John Peckham's document with most of the EICRs from the industry. There is a huge difference!

David, I come from an era where customer service was very important. Just have a look at the service offered at the old department store called Grace Brothers on t.v. Going Up! The customer was king, or queen. I admit that I charge more than most to undertake an inspection and test and then issue an E.I.C.R. I will even provide missing sticky labels as required on consumer units to compete the job. You know the ones, old wiring colours/new wiring colours, R.C.D. testing, This Installation...inspected etc. (514.12.1, 514.12.2, 514.14.1) As I charge the right amount for the job I am not rushed, and allow extra time if needed to really investigate things. I look at installations as though one of my family will be living there. It has to be safe and reliable. After all some young person may be living away from home for the first time. Their home has to be safe. There is no cutting corners.


Z.

davezawadi (David Stone):

The contract you make Z is not the standard one. This is fine, but the problem we have is the poor quality of much and many of the inspections. I don't understand why my ideal of improving EICRs, in general, is seen as a personal criticism. It is not and not intended that way, and you providing excellent customer service is obviously a good thing for you and the customer. The problem is those that do not. It is a matter of competence, integrity, and honesty. Unfortunately, these are not very common amongst the population including some electricians. Try comparing John Peckham's document with most of the EICRs from the industry. There is a huge difference!

David, I come from an era where customer service was very important. Just have a look at the service offered at the old department store called Grace Brothers on t.v. Going Up! The customer was king, or queen. I admit that I charge more than most to undertake an inspection and test and then issue an E.I.C.R. I will even provide missing sticky labels as required on consumer units to compete the job. You know the ones, old wiring colours/new wiring colours, R.C.D. testing, This Installation...inspected etc. (514.12.1, 514.12.2, 514.14.1) As I charge the right amount for the job I am not rushed, and allow extra time if needed to really investigate things. I look at installations as though one of my family will be living there. It has to be safe and reliable. After all some young person may be living away from home for the first time. Their home has to be safe. There is no cutting corners.


Z.