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is this a bad business practice for an electrical company?

Former Community Member
Former Community Member
a little background here, our home is a newly refurbished home in 2017 and it passed all the electrical inspection when we buy the home. Recently we've got a new contractor to do an EICR for us. Then here are the issues, they came and did the inspection, after 2 weeks, they only sent us a second quote and didn’t give us any report nor mentioning any coding (c1,c2,c3) nor anything unsatisfactory. When I ask for the EICR report, they told me that the certificate will be given after completing the work on the second quote and which needs to be carried out within 28 days otherwise we could be fined a lot of money from the council…… THAT'S FRIGHTENING!


But from what I known, I don’t think the work on the list is mandatory and some of them not even electrical related (see the attached invoice)… At this point, I don’t know what was going wrong as it does not mention anything that is unsatisfactory and I certainly not sure the total £672 is correct.


Discussion:

- Is this a bad business practice? 

- Are the work listed are mandatory before giving the EICR?

- What should I do next? 

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Parents
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    They cannot withhold the EICR. If they do not provide it and they are registered with one of the CPC schemes then make a formal complaint to them. 


    Get other contractors to provide you with a quotation to do the work. 


    No requirement for flying leads in back boxes if one of the lugs on the back box is fixed and metallic. 


    At at those prices I might brush the rust off my tools and do the job myself!
Reply
  • 0
    They cannot withhold the EICR. If they do not provide it and they are registered with one of the CPC schemes then make a formal complaint to them. 


    Get other contractors to provide you with a quotation to do the work. 


    No requirement for flying leads in back boxes if one of the lugs on the back box is fixed and metallic. 


    At at those prices I might brush the rust off my tools and do the job myself!
Children
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