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is this a bad business practice for an electrical company?

Former Community Member
Former Community Member
a little background here, our home is a newly refurbished home in 2017 and it passed all the electrical inspection when we buy the home. Recently we've got a new contractor to do an EICR for us. Then here are the issues, they came and did the inspection, after 2 weeks, they only sent us a second quote and didn’t give us any report nor mentioning any coding (c1,c2,c3) nor anything unsatisfactory. When I ask for the EICR report, they told me that the certificate will be given after completing the work on the second quote and which needs to be carried out within 28 days otherwise we could be fined a lot of money from the council…… THAT'S FRIGHTENING!


But from what I known, I don’t think the work on the list is mandatory and some of them not even electrical related (see the attached invoice)… At this point, I don’t know what was going wrong as it does not mention anything that is unsatisfactory and I certainly not sure the total £672 is correct.


Discussion:

- Is this a bad business practice? 

- Are the work listed are mandatory before giving the EICR?

- What should I do next? 

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  • Former Community Member
    0 Former Community Member

    aielectrical:

    Thanks for your advice Chris, sadly I've already paid the company for the EIRC. 

    It's a property already let out, so tenants are in the house. 


    Clearly the electricians are attempting to hold you to ransom. Hopefully they will deliver.


    If the installation is in an unsatisfactory condition, you are obliged to get the situation remedied within 28 days. If you do not, the local authority can issue a remedial notice. However, it could only do that if it had a copy of the report and you can be sure that they would not take action if the report had been withheld.


    When you get the report, if you need further clarification, I am sure that we will be able to provide it.





    Thanks Chris! I've told them that I wanted to see the EICR first... hope they will send me the report soon...

    I think they will very likely to put many unsatisfactory points on the report, but I'll definitely not use them and have someone else with the right quote to carry out the work...

    If they are trying to drag, I'll definitely make a complaint...  

    I'll do a follow up if there are any crazy drama...
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  • Former Community Member
    0 Former Community Member

    aielectrical:

    Thanks for your advice Chris, sadly I've already paid the company for the EIRC. 

    It's a property already let out, so tenants are in the house. 


    Clearly the electricians are attempting to hold you to ransom. Hopefully they will deliver.


    If the installation is in an unsatisfactory condition, you are obliged to get the situation remedied within 28 days. If you do not, the local authority can issue a remedial notice. However, it could only do that if it had a copy of the report and you can be sure that they would not take action if the report had been withheld.


    When you get the report, if you need further clarification, I am sure that we will be able to provide it.





    Thanks Chris! I've told them that I wanted to see the EICR first... hope they will send me the report soon...

    I think they will very likely to put many unsatisfactory points on the report, but I'll definitely not use them and have someone else with the right quote to carry out the work...

    If they are trying to drag, I'll definitely make a complaint...  

    I'll do a follow up if there are any crazy drama...
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