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is this a bad business practice for an electrical company?

Former Community Member
Former Community Member
a little background here, our home is a newly refurbished home in 2017 and it passed all the electrical inspection when we buy the home. Recently we've got a new contractor to do an EICR for us. Then here are the issues, they came and did the inspection, after 2 weeks, they only sent us a second quote and didn’t give us any report nor mentioning any coding (c1,c2,c3) nor anything unsatisfactory. When I ask for the EICR report, they told me that the certificate will be given after completing the work on the second quote and which needs to be carried out within 28 days otherwise we could be fined a lot of money from the council…… THAT'S FRIGHTENING!


But from what I known, I don’t think the work on the list is mandatory and some of them not even electrical related (see the attached invoice)… At this point, I don’t know what was going wrong as it does not mention anything that is unsatisfactory and I certainly not sure the total £672 is correct.


Discussion:

- Is this a bad business practice? 

- Are the work listed are mandatory before giving the EICR?

- What should I do next? 

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    I think this starts with the agent, Michael. If you employ an agent for any reason and he/she makes decisions you are not happy with, you have a choice, put up with it or change agent.

    I was watching a Freddy Starr youtube clip the other night and he was talking about his agent who had sent him to a venue which he disliked. but he had to appear there.

    In the case of reports, as we are seeing many of now, you will have a lot of difficulty contesting the cost if you have put the rental in the agents hands.

    Your issue I believe would be with the agent. 

    You can get third parties opinions and put those to the agent but you end up with endless opinions. You could ask the agent to obtain another inspection but you could end up with even more (possibly) non issues.

    I dont take a lot of interest in these rather simple tests but whats coming across to me is the ill conceived code system. While dangerous stuff should be obvious to even an inexperienced operative, the C2 "potentially dangerous" label is being stretched a bit and every thing else is C3 "improvement reqd" !!!!

    The members on here do their best, but weare not there, and as seen on the fan/bonding query you dont get the full story.

    Ill leave it with the bed item, the guy wanted the bed moved before he would check the socket!!!


    Mind how you go.


    Regards, UKPNZap

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  • 0
    I think this starts with the agent, Michael. If you employ an agent for any reason and he/she makes decisions you are not happy with, you have a choice, put up with it or change agent.

    I was watching a Freddy Starr youtube clip the other night and he was talking about his agent who had sent him to a venue which he disliked. but he had to appear there.

    In the case of reports, as we are seeing many of now, you will have a lot of difficulty contesting the cost if you have put the rental in the agents hands.

    Your issue I believe would be with the agent. 

    You can get third parties opinions and put those to the agent but you end up with endless opinions. You could ask the agent to obtain another inspection but you could end up with even more (possibly) non issues.

    I dont take a lot of interest in these rather simple tests but whats coming across to me is the ill conceived code system. While dangerous stuff should be obvious to even an inexperienced operative, the C2 "potentially dangerous" label is being stretched a bit and every thing else is C3 "improvement reqd" !!!!

    The members on here do their best, but weare not there, and as seen on the fan/bonding query you dont get the full story.

    Ill leave it with the bed item, the guy wanted the bed moved before he would check the socket!!!


    Mind how you go.


    Regards, UKPNZap

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