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Lightwave immersion heater switch on off-peak supply.

Sparkingchip
I am finishing off someone else’s job, there were controlled from a phone using Lightwave immersion heater switches on both the peak and off peak supplies that the other guy took out for some unknown reason, now they need to be reinstalled.


Apparently the off peak Lightwave switch was only supplied by the off peak CU, but I am told it worked.


I am weighing up the possibilities:
  • The switch has a rechargeable battery and works when the power is off.

  • The app stores the command and executes it when the switch is powered up overnight.

  • The switch doesn’t work, but the customer doesn’t realise this as he is not at home when the switch is supposed to turn the off peak immersion heater off.


I am thinking the switch needs a permanent supply.
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    Zoom probably said that a little "tongue in cheek" however yes you should be paid consultancy. How many times do we give advice freely only to find our customer repairs the problem themselves or gets A N Other to fix it. We spend some time and use our experience (knowledge and practice gained over many years) to reveal a "fix" but often we only charge if we physically carry out that fix.


    Perhaps if we considered that our total fee should be made up of 25% theory and 75% physical we could still get some recompense for our work.


    I have, a couple of times in the past, had former customers ring me to ask "I`ve got an electrician here who needs to know how you wired/modinfied XYZ so he can carry on with his works" and I`ve thought to myself - cheeky git, why didn`t they get me to do it? and how come an "electrician" can`t see something that should be relatively obvious? Of course I`ve replied "Oh it`s a while ago I`m afraid I can not remember!


    So well done Sparking for solving it (we can not always rely on the customer to tell us the right thing even with their best of intensions)
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  • 0
    Zoom probably said that a little "tongue in cheek" however yes you should be paid consultancy. How many times do we give advice freely only to find our customer repairs the problem themselves or gets A N Other to fix it. We spend some time and use our experience (knowledge and practice gained over many years) to reveal a "fix" but often we only charge if we physically carry out that fix.


    Perhaps if we considered that our total fee should be made up of 25% theory and 75% physical we could still get some recompense for our work.


    I have, a couple of times in the past, had former customers ring me to ask "I`ve got an electrician here who needs to know how you wired/modinfied XYZ so he can carry on with his works" and I`ve thought to myself - cheeky git, why didn`t they get me to do it? and how come an "electrician" can`t see something that should be relatively obvious? Of course I`ve replied "Oh it`s a while ago I`m afraid I can not remember!


    So well done Sparking for solving it (we can not always rely on the customer to tell us the right thing even with their best of intensions)
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