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Buying appliance for customers and guarantees

Jimi

Some advice please.

I'd usually expect the customer to buy kitchen appliances themselves. (otherwise it adds to turnover and may complicate the guarantee?)

Do you ever buy an appliance on behalf of the customer? (a hob in this case for a student letting company) Or do you tell them they need to order it themselves.

Then if you do purchase it do you register the guarantees yourself of give the customer the details needed to register or let them know they need to register or just not say anything?

Thanks.

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    Something that may need to be considered if you supply the appliances and charge the customer is do you then become the retailer?  I'm not an expert, but if so, you then become liable under the Consumer Rights Act.  That means you become responsible for arranging repair/replacement if anything should go wrong, plus a whole lot of other responsibilities.

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    Something that may need to be considered if you supply the appliances and charge the customer is do you then become the retailer?  I'm not an expert, but if so, you then become liable under the Consumer Rights Act.  That means you become responsible for arranging repair/replacement if anything should go wrong, plus a whole lot of other responsibilities.

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