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Customer Not At Home When You Call. Do you charge them?

As working sparks do you charge customers if they are not at home when you call after making an appointment?

Virgin Media customers warned over new £25 fine 'for not answering door' (msn.com)

Z.

Parents
  • Having had four years of driving all over the country and doing several hundred miles just to get to a job ensuring that you have made contact with the person who is going to let you in.

    But actually getting in contact is often a nightmare, because people don’t answer their phones or respond to messages, so there’s occasions when I just don’t go in the first place.

    Last Monday I was on a job and another electrician working next door, he laughed when I passed comment that I was even keeping the next customer updated on my progress and advising them of my ETA, it’s possible to do it but you might actually end up telling them you aren’t coming at all and cancelling as that’s the nature of the work.

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  • Having had four years of driving all over the country and doing several hundred miles just to get to a job ensuring that you have made contact with the person who is going to let you in.

    But actually getting in contact is often a nightmare, because people don’t answer their phones or respond to messages, so there’s occasions when I just don’t go in the first place.

    Last Monday I was on a job and another electrician working next door, he laughed when I passed comment that I was even keeping the next customer updated on my progress and advising them of my ETA, it’s possible to do it but you might actually end up telling them you aren’t coming at all and cancelling as that’s the nature of the work.

Children
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