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Customer Not At Home When You Call. Do you charge them?

As working sparks do you charge customers if they are not at home when you call after making an appointment?

Virgin Media customers warned over new £25 fine 'for not answering door' (msn.com)

Z.

Parents
  • It had to happen eventually, having driven for two hours I'm now sat in Costa in Iver High Street eating a blueberry muffin and drinking a latte, because I cannot get into a job having spoken to the customer last night and sending a text to say I was on my way this morning. 

    I told the office I will give it a hour then head back up the motorway having taken a selfie and other photos outside of the customers home as you do in the modern world. 

  • I once travelled for two hours to a school to fit a flat screen TV to a wheel along bracket which had been delivered direct to school, no one could find it, rung the supplier who rung the courier, yes it had been delivered, signed for by HT who was off that day, after an hour of searching I returned home , phone rang as I pulled on the drive, the bracket was found behind the sofa in the heads office

Reply
  • I once travelled for two hours to a school to fit a flat screen TV to a wheel along bracket which had been delivered direct to school, no one could find it, rung the supplier who rung the courier, yes it had been delivered, signed for by HT who was off that day, after an hour of searching I returned home , phone rang as I pulled on the drive, the bracket was found behind the sofa in the heads office

Children
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