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Permissible inrush current single phase

Hi

I have had the misfortune to buy a Lincat Combination Oven for my Hotel.

These normally come in 10kw three phase.  3 x  13amps That's not too bad.

I have the single phase version 1 x 39 amps. Not so good.

It is operating at 1 second on 39 amps

                          0.2 second off  0 amps

                          Cycling continually. for hours.

I have a 40kva single phase supply and can hear the current hammering away incessantly. Lights flickering etc. I asked the manufacture for details of soft starting and duty cycle. They say this is the way they were designed to work. Bang on and Bang off --1 second cycle continually.

I don't have a current (Hee Hee)  Reg book. So I ask is there a reg in place that covers the single phase load criteria.

To add insult to injury-- I have a three phase 65kva standby set.-- I would not put that destructive abuse on one of my 20kva phases, it would shake it apart. So I cannot run it.

Regards -- Tony

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