Hi Gareth,

Your meter is approaching the end of its certification period and needs to be replaced to ensure absolute accuracy. Don't worry, the install's a breeze; our friendly engineer will be with you for about an hour per fuel.

As traditional meters are not readily available anymore, we'll replace yours with smart meters.

What is a certification period?

Just like food, each electricity and gas meter is given a 'best before' date when it's manufactured. In the industry, it's called a certification date, and is set by the Office for Product Safety and Standards (OPSS). It's our responsibility to let you know when your meters are approaching their certification date and get them replaced.

Love and power,

The Smart Metering Team

P.S. Getting a smart meter won’t cost you any extra (just like the installation and maintenance of traditional meters - the costs are covered in everyone's energy bills) and comes with a few perks: Smart meters unlock a whole new world of smart energy, help you track your energy use in pounds and pence and send us your monthly meter readings so you don't have to.