Why is the accuracy of multifunction testers so low

I am working on a scenario at the moment where my customer has an EV charger cutting out due to low and also possibly high voltage.
My KT65DL is indicating voltage as low as 214V and seeing swigs from 214 to 246 in a 1 hour period. The DNO are saying they don't trust the values being given and are declining to put a voltage logger in, asking for data from the EVCP manufacturer, which is unlikely to be available as it's Tesla and probably no more accurate.

But it's accuracy is +/- 2% plus 4 digits, so effectively +/-5V, which means it has very little value for checking the supply voltage is in range, also doesn't help that the sampling is quite slow and I assume minimums are being missed.

To my knowledge it's not that expensive to build reasonably accurate voltage meters, maybe AC meters cost more? But given multifunction testers cost £500 or more why is the accuracy so low?

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  • Twenty years ago when I was going to my first installation tester I asked for advice from Paul the then Head of Electrical Department at Kidderminster College, analogue testers were still readily available as sets of testers, but I bought a state of the art Robin KTS160 digital multifunction tester.

    Paul said to me that older electricians found it hard to interpret the test results from digital meters, because they were used to measuring with analogue meters. The older electricians would turn the analogue meter on, zero the needle as required, then press the button, the needle would ping up and wobble about a bit, they would look at it and go “Yeah, that’s okay” and that was it done. But with a digital meter they have a snap shot in time with a test result to one or two decimal places, an “accuracy” they have never achieved before, leading them to reach for a book to check the results and to mither about their inability to actually get exactly the same earth loop test results twice if they then repeated that test.

    That is a comment that has stuck in my head for over twenty four years, another comment that sticks in my head is that having purchased more testers than I now need, I have spoken to both the technical department of a tester manufacturer and their team on the trade show stands I have been advised to keep them all, because they all measure in different ways and some days one will work better than the others, not the answer you want, but true.

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  • Twenty years ago when I was going to my first installation tester I asked for advice from Paul the then Head of Electrical Department at Kidderminster College, analogue testers were still readily available as sets of testers, but I bought a state of the art Robin KTS160 digital multifunction tester.

    Paul said to me that older electricians found it hard to interpret the test results from digital meters, because they were used to measuring with analogue meters. The older electricians would turn the analogue meter on, zero the needle as required, then press the button, the needle would ping up and wobble about a bit, they would look at it and go “Yeah, that’s okay” and that was it done. But with a digital meter they have a snap shot in time with a test result to one or two decimal places, an “accuracy” they have never achieved before, leading them to reach for a book to check the results and to mither about their inability to actually get exactly the same earth loop test results twice if they then repeated that test.

    That is a comment that has stuck in my head for over twenty four years, another comment that sticks in my head is that having purchased more testers than I now need, I have spoken to both the technical department of a tester manufacturer and their team on the trade show stands I have been advised to keep them all, because they all measure in different ways and some days one will work better than the others, not the answer you want, but true.

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