We purchased a brand new Willerby Static Caravan in 2022. As it’s now 3 years old we employed an electrician to carry out a 3 year electric condition report. The caravan failed on 2 issues:
1 - the SY cable connecting the electric supply to the fuse box was not gladed (think this means clamped) at either end. It isn’t a BS cable. The ends were simply wrapped with electricians tape. Voltage was present between the sheath of the SY cable and the main earth terminal. The cable comes connected to the caravan in readiness for connecting to the power supply when the caravan is commissioned on site.
2- the extractor fan in the bathroom is sited within zone 2; the fan installed is a 240 v none IP rated fan. Our electrician explained that it should be a 12 volt IP rated fan.
We bought our caravan from a small family owned caravan site where it’s based. Caravan sites insist people buy from them, Willerby does not sell to individuals.
we reported these issues to our site owners but their answer was that as the caravan is just over 3 years old it is out of warranty and we need to covet the cost of repair. I explained that my thinking was that this cable and fan were not installed correctly during manufacture and the caravan would have failed an electric inspection the day it was commissioned on site. The site owners disagreed. I don’t want to cause trouble between us as we have to get along with them.
Do I have a case to go direct to Willerby Static Caravans?
Could anyone advise me whether or not I have a valid argument.
Thank you
