2 minute read time.
For the global Transportation and Logistics industry, more FDI outward investment from the US, Germany and the Netherlands, generates 40%, 13% and 5% of new projects, respectively. For inward FDI investment US, China and the UK, are attracting a respective 36%, 5% and 4% of projects. This investment provides logistic opportunities for courier business. This is what I researched a few years ago, now, the massive uptake of mobile devices demonstrates opportunity for new methods of business. Companies are now looking to focus on service satisfaction, beyond just click and collect, or dropping your shopping to local pick-up stations for collection. 


The change in business allows innovative business methods to be tested. Some inner city courier companies have services that allow the hire of delivery people to buy small items local to you and have it delivered to your office. More so, some companies are now delivering direct to your car-booth , where they will open your booth and place the items whilst you sit at your desk. 


In contrast, this new dynamics introduces difficulties for traditional couriers. Some delivery companies have found it difficult to keep trend with social mobility whilst others are now augmenting to a more fluid like option for delivery costs to retain the sales, however consumers being more savvy now, and are quick to know where savings can be made and some opt for local mail services - rather than the globalised option. 


The courier multi-national giants have the development of their internal networks and business processes and networks. This allows them to adapt to changes in the global and competitive business environment fuelling competition which can only promote innovation. 


Some still operate at poly and ethnocentric structures. Their core services operates in a centralised manor where subsidiaries work at a decentralised level allowing their growth strategy to expand logistic services through internalisation investing heavily in different geographical areas for example through infrastructure investment or the merger of smaller companies whose services contribute to global strategy.


The flexibility allows them to operate in the same space as a multi mode competitor providing opportunities to engage domestic consumers to further lock them into the Global Supply chain. E-commerce companies who have massive storages, require delivery services, they to could create their own commercial division, or perhaps, can show their technical rigour by creating delivery drones, as some are doing.


At their core the stable couriers need to use organisational processes like a centralised structure to serve their core industry allowing integration of social mobility economy giving more confidence in new initiatives. Their networks are run differently, some have a decentralised approach which benefits them for when changes need to occur to accelerate growth.


Each business has adapted to obstacles in the marketplace for internationalisation through innovation or acquisitions, though their competitive advantages will now sit in how they use their infrastructure to lock in consumers that lead to repeat business. With concepts like social-business and locations based services, courier industry is an exciting place for innovation.