Quality Attenuation On Broadband Services (IET Anglian Coastal Local Network).
"If customers don't notice the difference, then they won't want pay for more" explained Gavin Young MIEEE FIET, Head of Fixed Access, Centre of Excellence at Vodafone Group Technology at the 'Quality Attenuation and its Impact on Broadband Service Assurance' webinar organised by the IET Anglian Coastal Local Network hosted by Kevin Foster. Gavin, started at the basics, so as packets go through hops, they either get delayed, or get dropped, ideally, we want zero delay and zero loss, however this never happens, and the difference is known as the 'delta' which is degradation from a perfect state. The delta is dependent on variables such as Wi-Fi issues or rerouting or can now even be serverless apps moving around dynamically. For years broadband has been focused on speed. The more speed meant…