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Why is my electric meter off?

mike buba

Only my meter is off; totally blank Confused 

All other neighbour meters are on. Meter is located outside of the flat. I turned off today while I was at work. It was working fine in the morning, i.e. I had electricity.

Online I get only suggestions to top up, but I do not use top up, smart meter or pay as you go options. I get my bill every 2, 3 months and pay regularly.

P.S. I did report issue to utility provider. 

Parents
  • 0

    Okay. There is a crackling sound when you push an orange cable going into my meter.

    Now the meter is working (display is on) ... but still waiting for a utility engineer to check instalations

  • 0 in reply to mike buba

    right. That is the sound of an arc (electric flame) at a loose connection in either the box or the redlink ,and your fuse will be in that box.

    I suggest you escalate that from

    'I have a power cut' and they will come tomorrow,  to

    'I have an arcing sizzling fire hazard and I demand you act immediately' 

    In mainland UK expect someone there in an hour or two. Left to sizzle for itself this could easily set fire to the board.

    The box of fuses is not the property of your metering company, but either of the local DNO or of a building network operator.

    Mike.

Reply
  • 0 in reply to mike buba

    right. That is the sound of an arc (electric flame) at a loose connection in either the box or the redlink ,and your fuse will be in that box.

    I suggest you escalate that from

    'I have a power cut' and they will come tomorrow,  to

    'I have an arcing sizzling fire hazard and I demand you act immediately' 

    In mainland UK expect someone there in an hour or two. Left to sizzle for itself this could easily set fire to the board.

    The box of fuses is not the property of your metering company, but either of the local DNO or of a building network operator.

    Mike.

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