Rules and Guidelines
Want to participate in the discussions? Please read our Community Rules and Guidelines. Need some help? Visit Support and Answers.

  • State Not Answered
  • Locked Locked
  • Replies 19 replies
  • Subscribers 32 subscribers
  • Views 1077 views
  • Users 0 members are here
Options
You may also be interested in
This discussion is locked.
You cannot post a reply to this discussion. If you have a question start a new discussion

"RUSTIC ?" fancy lights

garywwess
Well this should make you smile..  it certainly had me choking on my coffee..  we fitted some fancy chrome/steel weatherproof lights on a select development.. these houses are way south of half a million each so they had to have something stylish.. we went for a model from SEARCHLIGHT, 095 std, 096 with pir..
Strand Ip44 Stainless Steel Outdoor Wall Light with Clear Polycarbonate Diffuser
This 1 Light Outdoor Wall Bracket will make a simple, stylish and modern addition to your front or back garden. The stainless-steel appearance houses a clear polycarbonate shade where the bulb is clearly visible. As it is wall mountable, simply attach the item to the wall of your choice. This item has a rating of IP44, meaning that it is fully splash proof and suitable for use in a bathroom setting.

 looked pretty good.. which as there are seven of these lights on each house… makes me happy.. what I wasn’t happy about was the rust that appeared not long after, just a ring around the body where there obviously wasn’t enough protective covering to ward off moisture.. and I was even less happy with the response from searchlight..  heres a snippet from one of the email that were bandied about between us…
“These are not marine grade stainless steel, this rusting in such a short space of time is cause by either salt, cement dust or fertilizers and I can see that there is agricultural land on one side and the sea on the other.   These are not suitable for where they are being fitted and we will not honour the warranty as such.”
So we cant use them within 5 miles of the coast ? or on a building that may contain cement, or near farmland ??????
I kid you not, seems they are unsuitable for most of WALES, SCOTLAND and a large part of ENGLAND too..
I requested a site visit , so they could see the problem for themselves..  seems they
 ” don’t think anything could be achieved by such a visit ”
Hmmm.. one thing that could be achieved matey.. showing some respect for a customer who has forked out over 600 smackers for one thing….

Parents
  • 0

    Zoomup:




    garywwess:

    Morning mr Z,  Yep, CEF who supplied them are being very helpful and offering a no quibble return..  its just the manufactures response I am taking issue with.. cos im a stroppy git..

    gary




    Gary you are not a stroppy git, you are pursuing your justified complaint and claiming your rights as a consumer. Why shouldn't you, you paid good money for goods that are not worth good money. C.E.F. is a franchise business I believe, so the branch is only as good as its individual owner/manager. It is good that C.E.F. is accommodating in this matter, BUT will you get any compensation to cover the time involved in removing the rusty lights and then replacing them? I think not.


    Z.


     




    I think CEF is still a family owned business  and as just said Gary doesn’t have any consumer rights as a supplier of the lights, he is caught in the middle of the supply chain.


    Andy 

Reply
  • 0

    Zoomup:




    garywwess:

    Morning mr Z,  Yep, CEF who supplied them are being very helpful and offering a no quibble return..  its just the manufactures response I am taking issue with.. cos im a stroppy git..

    gary




    Gary you are not a stroppy git, you are pursuing your justified complaint and claiming your rights as a consumer. Why shouldn't you, you paid good money for goods that are not worth good money. C.E.F. is a franchise business I believe, so the branch is only as good as its individual owner/manager. It is good that C.E.F. is accommodating in this matter, BUT will you get any compensation to cover the time involved in removing the rusty lights and then replacing them? I think not.


    Z.


     




    I think CEF is still a family owned business  and as just said Gary doesn’t have any consumer rights as a supplier of the lights, he is caught in the middle of the supply chain.


    Andy 

Children
No Data

Join us to get the best from IET EngX.

Joining EngX lets you personalise your experience so you stay up to date on the topics that interest you, plus you’ll be able to make connections who are looking to collaborate, exchange ideas and more.

Join us Not now

Community Rules & Guidelines