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Raising a complaint correctly

JDW
Hi. I have not worked within the electrical industry for 17+years and qualified to 16th Addition. Things seem to have moved on quite a bit!


I've just had some work completed by an electrical company and I’m quite disappointed with the quality of the installation, the electrical work seems fine, but the installation of the components is poor


What would be the correct procedure to complain about the workmanship?


If a component is not securely fixed would this be a fail on the test & inspection?
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    thank you for you help ebee, the work is Part P. 


    I don't really want to post any photos a the moment as the work is still ongoing,


    I have raised the issue with the company so waiting an outcome, but I'm not overly confident.




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  • 0
    thank you for you help ebee, the work is Part P. 


    I don't really want to post any photos a the moment as the work is still ongoing,


    I have raised the issue with the company so waiting an outcome, but I'm not overly confident.




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