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Raising a complaint correctly

JDW
Hi. I have not worked within the electrical industry for 17+years and qualified to 16th Addition. Things seem to have moved on quite a bit!


I've just had some work completed by an electrical company and I’m quite disappointed with the quality of the installation, the electrical work seems fine, but the installation of the components is poor


What would be the correct procedure to complain about the workmanship?


If a component is not securely fixed would this be a fail on the test & inspection?
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    JDW


    The work has to comply fully with BS 7671 to be compliant with Approved Document P.  Regulation 134.1.1 requires, " Good workmanship by one or more skilled or instructed persons and proper materials shall be used in the erection of the electrical installation". No doubt the contractor has signed the Electrical Installation Certificate to say the installation complies with BS 7671? If components of the installation are not securely fixed then that is a non-compliance. Was the box 9.1 ticked on the EIC inspection form to indicate equipment was securely fixed? It is a criminal offence to , "by way of trade issue a document that is false OR misleading".
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  • 0
    JDW


    The work has to comply fully with BS 7671 to be compliant with Approved Document P.  Regulation 134.1.1 requires, " Good workmanship by one or more skilled or instructed persons and proper materials shall be used in the erection of the electrical installation". No doubt the contractor has signed the Electrical Installation Certificate to say the installation complies with BS 7671? If components of the installation are not securely fixed then that is a non-compliance. Was the box 9.1 ticked on the EIC inspection form to indicate equipment was securely fixed? It is a criminal offence to , "by way of trade issue a document that is false OR misleading".
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