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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Gideon
Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
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  • 0
    Thanks everyone, for lots of constructive input. Clearly the consensus is that the electrician is more in alignment than the letting agent, although I suppose you're all electricians, ahem :). Yes, a possible fused neutral was one of the potential issues (UKPN dismantled to check, it wasn't, bit annoying they don't sticker it to say!), the other was an apparent oil leak that turned out to be ?Denso? tape wrapped round the cable, for no clear reason (I'm pretty sure it was already there when I moved in in 1987, so who knows). The email from UKPN said: "With regards to the UK Power Networks engineers visit to your premises on the 8th October 2020, the engineers report states that your main service head is in very good condition with no signs of any bitumen leaking, he checked all of the screws for tightness which were all secure and no further work is required from UK Power Networks. With regards to the conditioning report this should be produced for you by your own electrician". There's a case number for reference. The first para seems clear and not too technical for agent or tenant, although it doesn't mention the (un)fused neutral. The latter sentence seems be them suggesting the EICR is updated or reissued.

    In preceding telco with UKPN operator (very civil), she sounded a little bemused re this paperchase, and also remarked that they had noted a rise in call outs for checks, but were unaware of, and hadn't linked it to, the new rental legislation. Although not a problem of their making, a small change in UKPN process, to issue something after a check, might resolve the conundrum that the electrician can flag up the "supply", but can't fix it, nor formally confirm it's ok?

    In the short term, I guess I'm still stuck, other than pointing out to the agent they're wrong and it's legal, or ask the electrician to recheck (he's not into amending or reissuing, along with some of you folk).
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    Thanks everyone, for lots of constructive input. Clearly the consensus is that the electrician is more in alignment than the letting agent, although I suppose you're all electricians, ahem :). Yes, a possible fused neutral was one of the potential issues (UKPN dismantled to check, it wasn't, bit annoying they don't sticker it to say!), the other was an apparent oil leak that turned out to be ?Denso? tape wrapped round the cable, for no clear reason (I'm pretty sure it was already there when I moved in in 1987, so who knows). The email from UKPN said: "With regards to the UK Power Networks engineers visit to your premises on the 8th October 2020, the engineers report states that your main service head is in very good condition with no signs of any bitumen leaking, he checked all of the screws for tightness which were all secure and no further work is required from UK Power Networks. With regards to the conditioning report this should be produced for you by your own electrician". There's a case number for reference. The first para seems clear and not too technical for agent or tenant, although it doesn't mention the (un)fused neutral. The latter sentence seems be them suggesting the EICR is updated or reissued.

    In preceding telco with UKPN operator (very civil), she sounded a little bemused re this paperchase, and also remarked that they had noted a rise in call outs for checks, but were unaware of, and hadn't linked it to, the new rental legislation. Although not a problem of their making, a small change in UKPN process, to issue something after a check, might resolve the conundrum that the electrician can flag up the "supply", but can't fix it, nor formally confirm it's ok?

    In the short term, I guess I'm still stuck, other than pointing out to the agent they're wrong and it's legal, or ask the electrician to recheck (he's not into amending or reissuing, along with some of you folk).
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