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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
Parents
  • You’re doing better than me, I emailed photos of the three phase intake in the cellar of an Indian restaurant that also has the neighbouring Chinese take away supply looped through it showing all the bitumen that had run out of it solidified on the floor and the DNO replied saying they would not come out to check it unless it was actually hot and smoking.


    Not feeling the urge to sit in the cellar watching it all through a busy Friday or Saturday night I left it alone as I had done my bit.
Reply
  • You’re doing better than me, I emailed photos of the three phase intake in the cellar of an Indian restaurant that also has the neighbouring Chinese take away supply looped through it showing all the bitumen that had run out of it solidified on the floor and the DNO replied saying they would not come out to check it unless it was actually hot and smoking.


    Not feeling the urge to sit in the cellar watching it all through a busy Friday or Saturday night I left it alone as I had done my bit.
Children
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