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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
Parents
  • The tar going  a bit soft may only indicate it has reached a temperature that is still within the safe range for the cables and terminals.


    However the 'glooped' green on the earth tail (unless that is just badly stripped end or loose tape looking like melting) would seem to tell another story, one of being far too hot to touch, and therefore a hazard.


    I must say in your shoes, assuming my feet fitted, I'd be more than a little disappointed at that DNO response.  Perhaps the folk adding bits to BS7671 saying we should be looking at the DNO kit need to be asked to include a few pictures of perfectly satisfactory installations like this, to calibrate our and their expectations, and to stop them worrying about consumer unit fires and AFDDs.

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  • The tar going  a bit soft may only indicate it has reached a temperature that is still within the safe range for the cables and terminals.


    However the 'glooped' green on the earth tail (unless that is just badly stripped end or loose tape looking like melting) would seem to tell another story, one of being far too hot to touch, and therefore a hazard.


    I must say in your shoes, assuming my feet fitted, I'd be more than a little disappointed at that DNO response.  Perhaps the folk adding bits to BS7671 saying we should be looking at the DNO kit need to be asked to include a few pictures of perfectly satisfactory installations like this, to calibrate our and their expectations, and to stop them worrying about consumer unit fires and AFDDs.

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