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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Gideon
Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
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    Note that any investigative or remedial work only needs to be carried out where the "report" (i.e. the EICR or whatever the original test/inspector wrote) "indicates that a private landlord is or is potentially in breach of the duty under sub-paragraph (1)(a)": that duty being to "ensure that the electrical safety standards are met"; and "'electrical safety standards' means the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018".


    Since the DNO's equipment isn't covered under BS 7671, nothing needs doing under these regulations (although convincing the letting agent of this fact will be very hard).
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    Note that any investigative or remedial work only needs to be carried out where the "report" (i.e. the EICR or whatever the original test/inspector wrote) "indicates that a private landlord is or is potentially in breach of the duty under sub-paragraph (1)(a)": that duty being to "ensure that the electrical safety standards are met"; and "'electrical safety standards' means the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018".


    Since the DNO's equipment isn't covered under BS 7671, nothing needs doing under these regulations (although convincing the letting agent of this fact will be very hard).
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