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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
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  • "A non statutory body who will take the blame for the DNOs negligence"


    What a bizarre statement. The electrician is being asked to do a visual check of the service equipment. Putting aside DNO and suppliers matters are, and I quote "out of scope" of BS7671, this is something electricians have been doing since electricity supply began. If it is noticed defects as in my previous post, most reasonable electricians will give us a ring, or tell their customer. We work together. As regards "codes" they are of course futile, the electrician is not in a position to correct supply defects. I believe there is C1, immediate danger, immediate action to be taken. The electrician will inform his customer, then call the DNO, who will deal with it. The electrician will advise his customer to avoid the area until the DNO attend. He, the electrician has carried out his moral and legal obligations. If it makes him feel better to log a "code" fair enough, hes done what the form asks. A note to that effect will suffice.

    "DNO negligence" Where does that come from?


    Where do they get these people?


    Regards, UKPN
Reply
  • "A non statutory body who will take the blame for the DNOs negligence"


    What a bizarre statement. The electrician is being asked to do a visual check of the service equipment. Putting aside DNO and suppliers matters are, and I quote "out of scope" of BS7671, this is something electricians have been doing since electricity supply began. If it is noticed defects as in my previous post, most reasonable electricians will give us a ring, or tell their customer. We work together. As regards "codes" they are of course futile, the electrician is not in a position to correct supply defects. I believe there is C1, immediate danger, immediate action to be taken. The electrician will inform his customer, then call the DNO, who will deal with it. The electrician will advise his customer to avoid the area until the DNO attend. He, the electrician has carried out his moral and legal obligations. If it makes him feel better to log a "code" fair enough, hes done what the form asks. A note to that effect will suffice.

    "DNO negligence" Where does that come from?


    Where do they get these people?


    Regards, UKPN
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