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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
Parents
  • LOL.


    A couple of years ago I found a meter neutral tail that had been rubbed bare by the customers up and over garage door. I spent three quarters of a hour trying to report it through the companies websites and by phone.


    The DNO said report it to the customers supplier and they said report it report it to the DNO.


    I bound the cable up with insulation tape, clipped it back and told the customer to deal with it. But I suspect it is just the same now.


    The system used to be okay for reporting faults, but several years ago it became a lot more difficult with a game of pass the ball being introduced.
Reply
  • LOL.


    A couple of years ago I found a meter neutral tail that had been rubbed bare by the customers up and over garage door. I spent three quarters of a hour trying to report it through the companies websites and by phone.


    The DNO said report it to the customers supplier and they said report it report it to the DNO.


    I bound the cable up with insulation tape, clipped it back and told the customer to deal with it. But I suspect it is just the same now.


    The system used to be okay for reporting faults, but several years ago it became a lot more difficult with a game of pass the ball being introduced.
Children
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