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Correct Paperwork for Tenanted Property after UKPN call-out for EICR?

Good afternoon, my first post here. I'm a retired SW Engineer originally qualified electrically, but asking this as the owner of a flat I let out, with an ongoing tenancy.

I recently had the flat inspected IAW the new rules for let homes. It has been regularly inspected before and brought up to date as necessary. On the new inspection the - familiar - electrician was happy with all "my" electrics, but marked the EICR Unsatisfactory because the supply head warranted checking, for which he advised me to call UKPN. Fair enough. They came round a day or two later, had a good look, and concluded it was ok. I asked if they issued any paper for that - "no, just logged on our system". But their call handler was happy enough to send me an email detailing the findings & conclusion. Electrician's happy, I'm happy, it's all safe. But the letting agents are whinging that there must be an EIC. Electrician seems quite au fait with new tenancy regs and quotes "Part 2, section 3, paragraph 5, points a-c; a written report by a qualified person" which the email satisfies. And I think I glean that the "Installation" in EIC is my/his bit, whereas UKPN deal with the "supply", so of course they can't do an EIC (and it was only a check - no work done). Yet the agents keep demanding an EIC.

Seems like a sort of bureaucratic mismatch between two organisations? Or are the lettings agent simply getting it wrong in demanding an EIC specifically, not a "written report by a qualified person"?

What do others think should happen next? Or should have happened?
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  • Hi UKPN, original poster here. Please do review the earlier postings where I elaborated the electricians concerns. In short:
    • f1 - Possible fused neutral (I presume because the sealed supply unit is moulded to accommodate multiple fuses). There wasn't, in the event, a fuse in it.

    • f1 - Possible leaked oil from cable. Turned out to be an unusual and unexplained outer wrapping of plumbers Denso tape, oozing a bit.

    • "Unsatisfactory" was the result of the above two.

    • Otherwise it was ok, with some C3 as it isn't fully updated (no RCD on lights, plastic CU, that level of stuff).


    Nobody was ever claiming there was an immediate threat to life or of failure, it was a precaution (there had been earlier EICRs quite recently, and no installation/owner/tenant changes since, and the supply was like now when I bought it in '87). So discussion of processes for emergencies isn't really relevant in this case.


    In contrast to previous post I found UKPN easy to contact & quick, even as a non-emergency. I guess we all have differing experiences.


    Also, given your "UKPN" username, would you mind confirming you are here representing the organisation UKPN?
Reply
  • Hi UKPN, original poster here. Please do review the earlier postings where I elaborated the electricians concerns. In short:
    • f1 - Possible fused neutral (I presume because the sealed supply unit is moulded to accommodate multiple fuses). There wasn't, in the event, a fuse in it.

    • f1 - Possible leaked oil from cable. Turned out to be an unusual and unexplained outer wrapping of plumbers Denso tape, oozing a bit.

    • "Unsatisfactory" was the result of the above two.

    • Otherwise it was ok, with some C3 as it isn't fully updated (no RCD on lights, plastic CU, that level of stuff).


    Nobody was ever claiming there was an immediate threat to life or of failure, it was a precaution (there had been earlier EICRs quite recently, and no installation/owner/tenant changes since, and the supply was like now when I bought it in '87). So discussion of processes for emergencies isn't really relevant in this case.


    In contrast to previous post I found UKPN easy to contact & quick, even as a non-emergency. I guess we all have differing experiences.


    Also, given your "UKPN" username, would you mind confirming you are here representing the organisation UKPN?
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