So, the plot thickens, the adjoining flat had an E7 meter but someone switched it to a single rate tariff.
The new tenant of the adjoining flat moved in having previously been a credit customer of Bulb Energy, she has realised that the meter is not set up for E7 and has asked Bulb Energy to change it from the single rate meter which is prepayment with a charge key to a two rate credit meter., so she can carry on paying them by direct debit as she did in her previous flat.
Bulb Energy have told her that she cannot change tariff for two months from when she moved in, they will have to do a credit check despite her being an existing customer, she will have to pay £120 to have the meter replaced and it cannot be a Smart meter.
If she uses the two storage heaters for two months on the single rate tariff she will OVER PAY by £190 above what the E7 off-peak rate should be.
So in the two months between moving in and being able to have a two rate supply with an E7 tariff Bulb Energy are telling her she has to pay them at least £310 more than she was expecting to, bearing in mind if she is on an E7 tariff she will be paying around £115 per month whilst the heating is on over the Winter.
Needless to say she is contacting other energy suppliers and barely heating the flat in the meantime.
So, the plot thickens, the adjoining flat had an E7 meter but someone switched it to a single rate tariff.
The new tenant of the adjoining flat moved in having previously been a credit customer of Bulb Energy, she has realised that the meter is not set up for E7 and has asked Bulb Energy to change it from the single rate meter which is prepayment with a charge key to a two rate credit meter., so she can carry on paying them by direct debit as she did in her previous flat.
Bulb Energy have told her that she cannot change tariff for two months from when she moved in, they will have to do a credit check despite her being an existing customer, she will have to pay £120 to have the meter replaced and it cannot be a Smart meter.
If she uses the two storage heaters for two months on the single rate tariff she will OVER PAY by £190 above what the E7 off-peak rate should be.
So in the two months between moving in and being able to have a two rate supply with an E7 tariff Bulb Energy are telling her she has to pay them at least £310 more than she was expecting to, bearing in mind if she is on an E7 tariff she will be paying around £115 per month whilst the heating is on over the Winter.
Needless to say she is contacting other energy suppliers and barely heating the flat in the meantime.
