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UKPN service head to smart meter - Advice and options?

Former Community Member
Former Community Member
Situation - first floor maisonette

UKPN Service head (60A fuse) TN-S is located in ground floor flat with no access for first floor.  Riser cables (VIR badly degraded) run inside brickwork up to another cutout fuse (60A).  Modern cables then loop into smart meter.  UKPN say they are not responsible for the riser - EDS 08-1103 section 6.1 - even though EPN as it was then installed it (although the cutout is theirs and technically only they are allowed to remove the fuse - my thoughts?).  UKPN won't pay for the work so that sits with the client unless anyone can tell me differently?

So, what's the best way to achieve this?  Need to upgrade the cable to 25mm2 (and probably ask to upgrade fuse to 100A) and it's not practical to start digging out the walls, not least because prolonged access to downstairs is not really an option.  Therefore external?  Best method/option?

Thanks in advance


Images - degraded VIR cable; upstairs cutout; downstairs service head
441e1955118398d5c372d5c581f9b1f4-huge-2021-03-08-11.11.21.jpg4d4b6764c4e77cfb446cace0ef9fb2cd-huge-2021-03-08-11.10.56.jpg
b96c361424b4d58634fc968632e95a41-huge-2021-03-08-17.06.50.jpg
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    I have just seen the first photo in context, it is a different area. Clearly, there is a serious problem there, and I am surprised UKPN didn't at least tape it up and report it. It is presumably the other end of the tails in the flat upstairs? Did they look at that area, because I would not expect it to be ignored, even though it is not very dangerous? I presume the red cable has not got exposed conductors, although it would be wise not to move it as they could appear suddenly. The solution you suggest is not open to you, it is not the landlord's installation. It is down to the metering company, which owns the cables between the head and meter, and these will be sealed at both ends (or should be) by them. You will have to ask the tenants who is the supplier if the meter is not marked.
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    I have just seen the first photo in context, it is a different area. Clearly, there is a serious problem there, and I am surprised UKPN didn't at least tape it up and report it. It is presumably the other end of the tails in the flat upstairs? Did they look at that area, because I would not expect it to be ignored, even though it is not very dangerous? I presume the red cable has not got exposed conductors, although it would be wise not to move it as they could appear suddenly. The solution you suggest is not open to you, it is not the landlord's installation. It is down to the metering company, which owns the cables between the head and meter, and these will be sealed at both ends (or should be) by them. You will have to ask the tenants who is the supplier if the meter is not marked.
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