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Brand new electric shower

Former Community Member
Former Community Member
Brand new electric shower and nothing but cold water? Any ideas? Almost like the tco keeps going but How on a new shower?


I don’t believe the plumber/electrician changed the hose and they just reused existing one as the new one wouldn’t of fit and would have had to had drill holes on show on tiles.
  • Was it commissioned properly.  Some of them have to be started on cold first time and slowly turned up or they blow something inside.   Take a look through the instruction book.



    Gary
  • Former Community Member
    0 Former Community Member
    If this commissioning wasn’t followed correctly, can it be done afterwards? They are aren’t able to come round until later today
  • Your case is with the person who supplied and installed the shower.


    If they made a mistake, they must put things right.


    If the shower is  faulty they must replace it.
  • Clint:

    Brand new electric shower and nothing but cold water? Any ideas? Almost like the tco keeps going but How on a new shower?


    I don’t believe the plumber/electrician changed the hose and they just reused existing one as the new one wouldn’t of fit and would have had to had drill holes on show on tiles.


    I think some early (lower power) showers had a small bore hose - as they would restrict the flow rate to keep the delivery temperature up. If the new shower is higher power and doesn't regulate itself down and the old hose means that the water flow is restricted then it could well overheat and trip the thermal cutout - if that matches the symptoms. Temporarily swapping to the supplied hose might help the diagnosis.


       - Andy.


  • ditto for the shower head/handset - older ones might be designed for lower flow rates.

      - Andy.
  • Former Community Member
    0 Former Community Member
    Thanks for the replies.


    so I’ve actually tried taking the hose off and letting the water run but it can stay warm for about 30 seconds then back to cold ?
  • Good it gets hot, even if briefly, that says  the element has not been blown by dry running, which is what the commissioning tests are all about.

    I wonder if you do not have enough water pressure for some reason - we have a marginal system at home where the water is incapable of filling the tanks in the loft if the loo is flushed for example, and the shower only works if we are not using water and neither are the neighbours.  (leading to a lot of shouting from the bathroom if someone forgets and goes to fill the kettle or something).

    At least in ours the switch is a simple pressure device, and has a bit if a hysteresis to give it a snap action, so you can have a situation where it is fine on a 'hot' settiing (low water current) and then  snaps off after a bit if you try and run with a cooler setting, as that needs more flow, and the pressure droops below the critical value after a short delay. Then you have to shut the flow off to restart.

    Has the cold water pressure been checked both on and off load - that is to say with water running does the pressure droop ,  are all stop valves in the line to the shower opened properly, all filters free of crud and that kind of thing ?

    It may not  be that at all, but it may be worth a check.

    (or do as I do and have a bath, it is Mrs MAPJ1 who uses the shower, and she get up for a shower before next door are using a lot of water.) I did install a proper mixing shower from the stored hot water downstairs that has a decent flow rate, but that  is not popular, as it is downstairs, so we have a cat litter tray in it instead.  However, to be honest, based on experience I can not particularly  recommend that, unless of course you have a cat and never use the shower.


    M.
  • Former Community Member
    0 Former Community Member
    Taps, bath all pressure is fine it is just seemingly this shower.


    not had any hot water since earlier.
  • Is there good flow at shower outlet as well? (i presume it has its own isolatator and maybe a built in filter.)

    Failing that, it's back to whoever put it in, or a call to the manufacturers.

    Mike.
  • I’ve actually tried taking the hose off and letting the water run but it can stay warm for about 30 seconds then back to cold

    What do you nned do to get it warm again? I'm just thinking that most thermal cut-outs need a manual reset (press in a little button inside somewhere) - so if just leaving it for a while does it, it might suggest a dodgy thermostat rather than the safety cut-out operating.


      - Andy.