As working sparks do you charge customers if they are not at home when you call after making an appointment?
Virgin Media customers warned over new £25 fine 'for not answering door' (msn.com)
Z.
As working sparks do you charge customers if they are not at home when you call after making an appointment?
Virgin Media customers warned over new £25 fine 'for not answering door' (msn.com)
Z.
As long as they go to the right door in the first place.... I had a VM technician come round to replace my broken router and twice they went to my neighbours house instead of mine (left a card in her door saying 'sorry we missed you'). I rang their customer services and gave them an earful... The third time I sat outside my neighbours house at the time they were due to arrive and lo and behold they went there again....!
Have your properties got similar names? The developer of the land next door deliberately chose a very similar name to ours. I objected to the GPO, but they were not interested. Naturally, from time to time things go to the wrong house.
Have your properties got similar names? The developer of the land next door deliberately chose a very similar name to ours. I objected to the GPO, but they were not interested. Naturally, from time to time things go to the wrong house.
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