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Heated Towel Rail Reliability.

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How reliable are Terma electrically heated towel rails. I have a customer that has a failed heating element/thermostat unit. The new part cost will be about £90.00. Has anyone else had any experiences with these models. The model my customer has is a Terma Alex One. It is about two years old from new. The old Dimplex oil filled towel rails lasted for much longer than two years.

Z.

Parents
  • 0

    You have a contract under the consumer rights act with the seller ie the person you paid the money too, there is no cut off date , the law states goods must last a reasonable amount of time.

  • 0 in reply to Newfutile

    But if the customer bought the towel rail, it's the customer's problem, not the electrician's.

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  • 0 in reply to Newfutile

    But if the customer bought the towel rail, it's the customer's problem, not the electrician's.

Children
  • 0 in reply to Simon Barker

    Quite so. Supply and fit, the electrician is responsible. Fit only, only if the fitting was defective.

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