The Whole System: Mobility-as-a-Service - A MaaS-sive possibility?
Can a new approach to moving people around be a ‘win, win’ for people, the economy and the environment all at the same time? In a future carbon sustainable, net-zero world, people will still want, and probably need, to travel. This prompts the question, ‘how?’ From a Systems Engineering (SE) perspective, one answer would be Mobility as a Service (MaaS). What is MaaS? The UK’s Government Office for Science (citing the Transport Systems Catapult and UK Parliamentary records) describes MaaS as: ‘digital interface to source and manage the provision of a transport related service(s) which meets the mobility requirements of a customer’. MaaS is a system that provides a single point of organisation for a journey, providing options to use any part of the existing array of transport services…